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GENERAL POLICIES

 

Shipping: All items are shipped via a third party shipping company, who will pack securely and safely. The buyer pays the actual packing and shipping cost only directly to the third party shipper -- there are no handling or material charges added by Railroad Galaxy. Combined shipping will be provided on multiple purchases. For the buyer's protection, all packages are sent insured with delivery confirmation and tracking. All packing and shipping costs are the responsibility of the buyer.

Tax: We do not charge sales tax on orders shipped outside of Pennsylvania. If applicable, sales tax will be added to the invoice.

Source of Items: All trains come from collections, so that the item's history is usually unknown. The items are auctioned EXACTLY as received from the collections. We do not test the trains. All KNOWN conditions (features, characteristics, flaws, and other pertinent information) are disclosed in the description. Although many of the items are new or like new, because the item history is unknown, everything is offered "AS IS, WHERE IS". Returns are not allowed. Questions are welcome, and they will be answered completely and honestly in a prompt manner.

Grading Standards: TCA (Train Collector Association of America) standards are used to rate the item's condition. You can view these standards by selecting the TCA tab. Please note that these grading standards make no claims about the train's operational capabilities (how well, or even if, the train works), and we make no such claims, either expressed or implied.

Chargebacks: Credit card chargebacks are not allowed. Any bidder attempting a chargeback will be banned from future auctions.

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